Advice and answers from the Port Team

When the day of your event arrives you can check people in by redeeming products on a mobile device or on a desktop or laptop computer.

Please note: an Internet connection is required to redeem products. We are currently working on a printable attendee list as well as other forms of quick product redemption. Stay tuned. 

Check in on a mobile device

First, select the products and packs you would like to redeem. Then click the Check In button located in the bottom right corner of your screen.

You can look people up by access code, product name, attendee name or buyer name. Once you find the correct person click Redeem. If you need to un-redeem for any reason you can do so by clicking back into the product and clicking Un-redeem. You will then confirm you would like to unredeemed the product.

If you are redeeming a pack you will see each individual product that makes up the pack. You can redeem any of the products within the pack that you need at that time. All of the products within the pack do not need to be redeemed at the same time.

Check in on a desktop or laptop

First, select the products and packs you would like to redeem. Then click the Check In Attendees button located in the top right corner of your screen.

You can look people up by access code, product name, attendee name or buyer name. Once you find the correct person click Redeem. If you need to un-redeem for any reason you can do so by clicking the red check mark, and then confirm that you would like to un-redeem.

If you are redeeming a pack you will see each individual product that makes up the pack. You can redeem any of the products within the pack that you need at that time. All of the products within the pack do not need to be redeemed at the same time.

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